Apinya Mechatronics Industries Private Limited, “we,” respect your privacy and is committed to protecting the personal and business information of our customers, partners, website visitors, and users of our products and services. This Privacy Policy explains how we collect, use, disclose, store, and safeguard information when you interact with us, including through our IoT, telematics, GPS tracking, M2M, and related digital platforms.
1. Scope of This Policy
This Privacy Policy applies to:
AIM websites, mobile applications, and dashboards
IoT-enabled devices, telematics, GPS tracking, fire alert systems, and M2M services
Customer support, sales, marketing, and partner interactions
Any other services offered by AIM from time to time
By accessing or using our services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
Name, designation, company name
Email address, phone number, postal address
Login credentials for dashboards or applications
Billing and payment-related details
2.2 Device and Technical Information
We may automatically collect technical data, including:
Device identifiers (IMEI, SIM number, device serial number)
Vehicle or asset identifiers (registration number, asset ID)
IP address, browser type, operating system
Network and communication logs
2.3 Location and Sensor Data
Depending on the service used, we may collect:
Real-time or historical GPS location data
Sensor data such as temperature, voltage, fuel level, or other telemetry
Event data such as alerts, alarms, ignition status, or threshold breaches
2.4 Usage Information
Dashboard usage patterns
Application interactions
Log files, diagnostics, and performance data
3. How We Use Information
We use the collected information for the following purposes:
To provide, operate, and maintain our products and services
To enable real-time monitoring, alerts, and reporting
To improve system performance, reliability, and security
To communicate with customers regarding service updates, support, or billing
To comply with legal, regulatory, and contractual obligations
To analyze trends and develop new features or solutions
4. Data Sharing and Disclosure
AIM does not sell or rent personal data to third parties. We may share information only in the following circumstances:
With service providers: Cloud hosting, SMS/email gateways, analytics, or payment processors, strictly on a need-to-know basis
With partners or integrators: Where required to deliver contracted services
For legal compliance: When required by law, regulation, court order, or government authority
Business transfers: In case of merger, acquisition, or restructuring, subject to confidentiality obligations
5. Data Storage and Security
We implement reasonable technical and organizational safeguards to protect information, including:
Secure servers and encrypted communication channels
Role-based access control
Regular system monitoring and audits
While we strive to protect your data, no method of transmission or storage is 100% secure. AIM cannot guarantee absolute security.
6. Data Retention
We retain information only for as long as necessary to:
Fulfill the purposes outlined in this policy
Meet contractual obligations
Comply with applicable laws and regulations
After retention periods expire, data is securely deleted or anonymized.
7. User Rights
Subject to applicable laws, you may have the right to:
Access the information we hold about you
Request correction or update of inaccurate data
Request deletion of data (subject to legal and contractual limits)
Withdraw consent where processing is based on consent
Requests can be made by contacting us using the details below.
8. Cookies and Tracking Technologies
Our websites and applications may use cookies or similar technologies to:
Enhance user experience
Analyze usage patterns
Improve performance and functionality
You may control cookie preferences through your browser settings.
9. Third-Party Links
Our platforms may contain links to third-party websites or services. AIM is not responsible for the privacy practices or content of such third parties. We encourage users to review their privacy policies.
10. Children’s Privacy
AIM services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website or communicated through appropriate channels. Continued use of our services after updates constitutes acceptance of the revised policy.
12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or data protection practices, please contact:
Apinya Mechatronics Industries Private Limited (AIM)
Email [support@apinya.in]
Website: [https://apinya.in/]
AIM is committed to integrity, transparency, and responsible use of technology in building secure, IoT-enabled mechatronic solutions.